Frequently asked questions
Whether you’re signing contracts, or embedding signatures into a website or app, the SignWell API can be customized to work for any industry:
Will I be charged for having multiple files, signers, or workflow steps in an API document/envelope?
No, an API document includes as many files, signers, or workflow steps as you need. You would only be charged for one document, regardless of the number of files or recipients/signers.
How does API pricing work?
SignWell API pricing is pay-as-you-go, so you only pay for what is used. Billing happens after 30 days of usage, based on your volume.
What payment options are available?
API usage can be paid monthly or yearly. If you would like to pay yearly, there is a yearly discount of 10% that will be applied to your account. Contact
[email protected] for yearly payment options.
Are SignWell electronic signatures legally valid?
SignWell is compliant with U.S. and international e-signature laws. Signed documents are archived and protected from further changes; SignWell electronic signatures are as legally valid as pen-and-paper documents.
Will my documents be secure and private?
Yes, all of your documents and files will be secure. You access SignWell through a secure SSL connection. Documents are never public and can only be viewed using unique encrypted links that are created inside of SignWell.
Will my recipients need to create an account to sign my documents?
No, recipients do not need to create an account to sign documents. Recipients can sign online from anywhere and on any desktop or mobile device.
